Twilio

Integrations settings for Twilio in under.io

Twilio - Lookup v2 and Auth are triggered automatically when the Twilio phone field is inserted into an end-user form. This is triggered when the end-user enters their phone number and hits next. Once they enter the 6 digit multi-factor authentication code the Lookup and Auth products send and receive data. Identity is triggered after the end-user submits their application OR the Under user manually presses the button to run Identity cross-referencing the end-user data. 

Required Fields for Lookup

  • Personal Phone Number

Required Fields for Identity

  • First Name
  • Last Name
  • Date of Birth
  • Address
  • Business Phone

Auth Requires the user to verify their phone number during the application process

Mechanics

  • If UC has Twilio on the first card, we will automatically run Twilio Auth
  • After an EU Submits we will automatically run Verify to cross-referencesome text
    • Name
    • Address
    • Date of Birth
  • If EU doesn’t submit but we have the informationsome text
    • UC can hit Verify to cross-reference 
  • UC will have an option to run Lookup on other phone numberssome text
    • Business
    • Customer Service

Sample Responses

What do we present to user

Twilio response in under.io