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Know Your Customer (KYC)
Under currently utilizes multiple services to verify personal identities while providing a more holistic view of users.
Location
Under utilizes the Google Maps API for geolocation services. When the user allows location services within their browser, Under will return the latitude and longitude of the user’s location.
Iovation will provide an IP address from the applicant’s computer.
Phone Authentication
Under utilizes Twilio to verify users through a mobile phone number. We currently utilize the Lookup v2 and Verify tools from Twilio.
Lookup
The Lookup v2 API allows you to query information on a phone number so that you can make a trusted interaction with your user. With this endpoint, you can format and validate phone numbers and add on data packages to get even more in-depth carrier and caller information.
Verify SMS
SMS is the most popular channel for phone number verification and two-factor authentication (2FA). That's because most people can receive text messages and onboarding is seamless.
*Google found that SMS 2FA helped block 100% of automated bots, 96% of bulk phishing attacks, and 76% of targeted attacks
Phone, Address, and Email Verification
Under utilizes Ekata, owned by Mastercard, to verify phone numbers and personal addresses. Under utilizes Idology to verify email addresses as well as providing a cross-references for phone and address verification.
Phone Responses
- Carrier Informationsome text
- Identify the company that provides voice or data services for a given phone number.
- Phone Validity Checksome text
- Phone numbers are determined to be real or not real, with a valid area code.
- Country Detailssome text
- Access the country calling code, country code, and country name associated with the phone number.
- Prepaid Account Checksome text
- Indicate whether the phone number is associated with a prepaid account.
- Velocitysome text
- How often a number has been observed in Ekata’s Identity Network—a network consisting of over 200 million monthly, anonymized real-world queries—over the past 90 days.
- Popularitysome text
- How many merchants have transacted with this phone number in the past 90 days.
Address Responses
- Network Signalssome text
- Five signals derived from the Ekata Identity Network that provide insight into how a provided address is being used online (e.g. how often it is used, the number of businesses it has been used at, how often it has been used with other identity elements, and the first and last time the address was used.)
- Geocoordinatessome text
- Latitude and longitude data points for calculating distances from other reference points.
- Normalized Addressessome text
- Consistently formatted addresses for your models and rules-based systems.
- Unique Identifiersome text
- Unique identifier (UUID) that can be used to perform velocity calculations.
Global email verification
- Analyze multiple email attributes, including domain, syntax, age of the account and originating country, for deeper insights into a user.
Credit Risk Assessment and Management
Under utilizes ID Analytics, owned by Lexisnexis, to assess credit risk.
ID Analytics ID Score
Range: 0 - 1000
- 0 - 500: green, low fraud risk
- 500 - 700: light to bright yellow, not worth decisioning on - a signal but not enough in and of itself, low-medium fraud risk
- 700 - 850: orange, highly questionable - medium-high fraud risk
- 850 and above: red, high fraud risk
- 950 and above: bright red, very high fraud risk
Returned Reason Codes
The Returned Reason Codes table displays the reason codes returned whether or not they were used in decisioning. Here is a link to a list of reason codes.
Hardware and Device Data Verification
Under utilizes Iovation, owned by Transunion, for device verification. Iovation identifies trustworthy customers through a combination of advanced device identification, shared device reputation, device-based authentication, and real-time risk evaluation.
Credit Scores and Reports
Under utilizes iSoftPull for both soft and hard credit checks. iSoftpull is an authorized reseller of
Equifax, TransUnion, Experian, and FICO scores.
Result only
Intelligence Report Results
Bank Information
Under utilizes Plaid to allow users to connect their bank account. We currently utilize the Auth, Database Insights, Balance, and Transactions tools from Plaid.
Auth allows you to request a user's checking or savings account information, making it easy for you to initiate credits or debits. For example, your app might allow users to accumulate a credit balance that they can cash out to a bank account, or it might allow users to pay you using their bank account information. With Auth, a user can provide this information in a frictionless way, simply by authenticating into their bank account.
Note that Auth can only be used with checking or savings accounts. Auth cannot be used with other depository accounts, such as money market accounts. Credit-type accounts, including credit cards, cannot receive payments directly via electronic interbank transfers, and Auth data cannot be used to set up credit card payments.
Database Insights (beta) can increase conversion by providing instant account verification without requiring users to link a bank account via credentials. End users choosing the manual Database Insights path will not be required to log in to their financial institution and instead can enter their account and routing number manually.
Database Insights verifies account and routing numbers by checking the information provided against Plaid's known account numbers, leveraging Plaid's database of over 200 million verified accounts. If no match is found, Plaid will check the account number format against known usages by the institution associated with the given routing number. Database Insights will provide a verification status of 'pass', 'pass with caution', or 'fail' and a set of attributes that contributed to that status, such as whether a match was found or whether Plaid fell back to checking account number formats.
Database Insights does not verify that the user has access to the bank account,
Balance is Plaid's product for receiving real-time Balance information via /accounts/balance/get. This real-time Balance data can be helpful when checking to see if an account has sufficient funds before using it as a funding source for a money transfer. Balance is available for use exclusively in combination with other Plaid products, such as Auth for money movement or account funding use cases or Transactions for personal finance use cases.
Transactions data available via /transactions/sync includes transaction date, amount, category, merchant, location, and more. Transaction data is lightly cleaned to populate the name field, and more thoroughly processed to populate the merchant_name field
